Our terms are cash on delivery.  All orders for new accounts should be accompanied by payment in full, including shipping charges, at the time the order is placed. Company checks are accepted from new accounts. If a check is returned for any reason, a returned check fee of $55.00 plus any applicable bank fees will be applied to customers account.  Rancho Encino will open credit accounts for existing customers using a credit card number on file to insure payments being made in a timely manner.  This gives you a 30 day window to pay your creditor.  If credit cards transactions become declined for insufficient funds a late fee of $50.00 will be added to the total amount due.

Past due amounts are subject to a finance Charge of 1.5% per month or such maximum lesser rate as may be permitted by law.  Invoices are considered overdue 15 days after the due date.

PRICES &  DEPOSIT

Prices are for wholesale trade only and are subject to change without notice.  A 30% non-refundable payment is required to tage trees for a limited period of time.  If for any reason the deposit becomes non-sufficient Rancho Encino will have the liberty to cut the tags and resale the trees.

DELIVERY

Rancho Encino provides delivery trucks for deliveries. Customer are to provide adequate equipment and personnel at customer's sole risk to unload material;Rancho Encino driver is not responsible for unloading. Excessive waiting or unloading time will be billed at $60.00 per hour after the scheduled appointment. Payment is required before unloading material on all C.O.D.'s. Rancho Encino minimum order for delivery is $500.00.  If the truck load is not a full load there will be an additional drop ship fee added to the freight charge.

CLAIMS, LIABILITY & WARRANTY

Rancho Encino Tree Farm gives no warranty, expressed, nor implied, including no warranty on the longevity or productivity of trees. Any claims should be made in writing within 24 hours of receiving material and liability is limited to purchase price. Claims are considered only on fully paid orders. Buyer agrees to pay reasonable attorney fees and other costs incurred for collection. Purchasing materials from Rancho Encino Tree Farm constitutes acceptance of all terms and conditions stated.